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This year's seminar will deal with the topic "Digital Government". We will strive to integrate managerial, technical, service, participation, legal, ethical and process aspects. Students can either cover a topic through a systematic literature review or engage in an empirical or technical mini-study. Note that the extra effort in this seminar is compensated by 6 ECTS.
24.02.23 - 03.03.22 Literature research, Meetings with advisors, Introduction to scientific writing
04.03.23 23.59 Final topic formulation to advisors and Prof. Schwabe (in Cc)
05.04.23 16:15 - 17:45 Introduction to Reviewing
16.04.23 23:59 Submission first version
23.04.23 23:59 Submission of reviews
09.05.23 23:59 Submission final version
English
This module is currently planned to take place in person. We will adjust to online teaching if COVID measures make it necessary. Materials and recordings are made available online via MS Teams. This seminar is limited to 10 participants.
IMPORTANT: As of fall 2022 the allocation of students to seminars at the Department of Informatics will be done through the new module booking tool. More information on the process can be found on our website: Seminar allocation in Informatics
DEADLINE for Registration:
01.02.2023 till 24:00
Here you will find the list of the topics. Please see the indication of bachelor or master to find topics suitable for your degree. (P) indicates which topics will have priority in the topic assignment. Further, (B) and (M) indicates if the topic is appropriate for Bachelor or Master students. For the priority (P) topics, we provide some initial literature, which will help you to identify the topic of your interest and further prepare for the initial conversation with your advisor.
| Area | Topic | Initial Literature |
|---|---|---|
| Technical Topics | Open data (P) (B) | • Janssen, Marijn, Yannis Charalabidis, and Anneke Zuiderwijk. “Benefits, adoption barriers and myths of open data and open government.” Information systems management 29.4 (2012): 258-268. • Attard, Judie, et al. “A systematic review of open government data initiatives.” Government information quarterly 32.4 (2015): 399-418. • Zuiderwijk, Anneke, and Marijn Janssen. “Open data policies, their implementation and impact: A framework for comparison.” Government information quarterly 31.1 (2014): 17-29. • Ruijer, Erna, Stephan Grimmelikhuijsen, and Albert Meijer. “Open data for democracy: Developing a theoretical framework for open data use.” Government Information Quarterly 34.1 (2017): 45-52. • Charalabidis, Yannis, Charalampos Alexopoulos, and Euripidis Loukis. “A taxonomy of open government data research areas and topics.” Journal of Organizational Computing and Electronic Commerce 26.1-2 (2016): 41-63. |
| Digital Archiving (P) (B) | • Klareld, Ann-Sofie. "Proactivity Postponed?‘Capturing’Records Created in the Context of E-government–A Literary Warrant Analysis of the Plans for a National e-archive Service in Sweden." Electronic Government: 14th IFIP WG 8.5 International Conference, EGOV 2015, Thessaloniki, Greece, August 30--September 2, 2015, Proceedings 14. Springer International Publishing, 2015. • Becker, Christoph, et al. "On the relevance of enterprise architecture and IT governance for digital preservation." Electronic Government: 10th IFIP WG 8.5 International Conference, EGOV 2011, Delft, The Netherlands, August 28–September 2, 2011. Proceedings 10. Springer Berlin Heidelberg, 2011. • Borghoff, Uwe M., et al. Long-term preservation of digital documents. Springer Berlin Heidelberg, 2007. • Baron, Jason R., and Anne Thurston. "What lessons can be learned from the US archivist’s digital mandate for 2019 and is there potential for applying them in lower resource countries?." Records Management Journal (2016). • Lemieux, Victoria L. "Blockchain recordkeeping: A SWOT analysis." Information Management 51.6 (2017): 20-27. • Organisationskonzept elektronische Verwaltungsarbeit Baustein E-Langzeitspeicherung https://www.verwaltung-innovativ.de/SharedDocs/Publikationen/Organisation/e_langzeitspeicherung.pdf und andere Teile des Organisationskonzeptes elektronische Verwaltungsarbeit der dt. Bundesregierung • Svärd, Proscovia, and Erik Borglund. "The implementation of an e-archive to facilitate open data publication and the use of common specifications: A case of three Swedish agencies." Government Information Quarterly 39.4 (2022): 101751. |
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| Governmental Digital Identity Management (B) | ||
| Geographical information systems in government (B) | ||
| Smart Cities (P) (B) | • van Twist, Anouk, Erna Ruijer, and Albert Meijer. "Smart cities & citizen discontent: A systematic review of the literature." Government Information Quarterly (2023): 101799. • Clement, Jessica, Miguel Manjon, and Nathalie Crutzen. "Factors for collaboration amongst smart city stakeholders: A local government perspective." Government Information Quarterly 39.4 (2022): 101746. • Zhang, Dan, et al. "Big data analytics, resource orchestration, and digital sustainability: A case study of smart city development." Government Information Quarterly 39.1 (2022): 101626. • Cardullo, Paolo, and Rob Kitchin. "Being a ‘citizen’in the smart city: Up and down the scaffold of smart citizen participation in Dublin, Ireland." GeoJournal 84.1 (2019): 1-13. • Johnson, Peter A., Pamela J. Robinson, and Simone Philpot. "Type, tweet, tap, and pass: How smart city technology is creating a transactional citizen." Government Information Quarterly 37.1 (2020): 101414. • Wäspi, Flurina, et al. "On the Way to Smarter Cities: What Goals and Values Swiss Municipalities Prioritize." Electronic Government: 21st IFIP WG 8.5 International Conference, EGOV 2022, Linköping, Sweden, September 6–8, 2022, Proceedings. Cham: Springer International Publishing, 2022. • Alawadhi, Suha, et al. "Building understanding of smart city initiatives." Electronic Government: 11th IFIP WG 8.5 International Conference, EGOV 2012, Kristiansand, Norway, September 3-6, 2012. Proceedings 11. Springer Berlin Heidelberg, 2012. |
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| AI-based fake news detection (B) | ||
| Interoperability (P) (M) | • Kubicek, Herbert, Ralf Cimander, and Hans Jochen Scholl. Organizational interoperability in e-government: lessons from 77 European good-practice cases. Heidelberg: Springer, 2011. • Wimmer, Maria A., Rositsa Boneva, and Debora Di Giacomo. “Interoperability governance: a definition and insights from case studies in Europe.” Proceedings of the 19th Annual International Conference on Digital Government Research: Governance in the Data Age. 2018. • Gottschalk, Petter. "Maturity levels for interoperability in digital government." Government information quarterly 26.1 (2009): 75-81. • Baheer, Baseer Ahmad, David Lamas, and Sónia Sousa. "A systematic literature review on existing digital government architectures: State-of-the-art, challenges, and prospects." Administrative Sciences 10.2 (2020): 25. |
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| Governmental Enterprise Architectures (M) | ||
| Digital Process Management (M) | ||
| Blockchains for Public administrations (M) | ||
| Cybersecurity for digital government services (P) (M) | • Joshi, James, et al. "Digital government security infrastructure design challenges." Computer 34.2 (2001): 66-72. • Conklin, Art, and Gregory B. White. "E-government and cyber security: the role of cyber security exercises." Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS'06). Vol. 4. IEEE, 2006. • Klaper, David, and Eduard Hovy. "A taxonomy and a knowledge portal for cybersecurity." Proceedings of the 15th annual international conference on digital government research. 2014. |
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| Large Language Models (like GPT) in the Public Administration (M) | ||
| Legal and Ethical Aspects | Data Protection (P) (M) | • Bellanova, Rocco. "Digital, politics, and algorithms: Governing digital data through the lens of data protection." European Journal of Social Theory 20.3 (2017): 329-347. • Wu, Yuehua. "Protecting personal data in E-government: A cross-country study." Government Information Quarterly 31.1 (2014): 150-159. • Piedrabuena, Federico, Laura González, and Raúl Ruggia. "Enforcing data protection regulations within e-government master data management systems." Proceedings of the 17th International Conference on Enterprise Information Systems-Volume 3. 2015. |
| Algorithmic fairness in Public administrations (M) | ||
| Citizen inclusion and digital divide: gender, age, education, etc. (M) | ||
| Managing Digital Government | Data-driven migration forecasting (B) | |
| Digital government strategies (P) (M) | • Sandoval-Almazán, R., et al., (2017), “Building Digital Government Strategies – Principles and Practices”, Public Administration and Information Technology 16 • Gottschalk, P., (2009), “Maturity levels for interoperability in digital government”, Government Information Quarterly, DOI: • Wilson, Christopher, Mergel, Ines, (2022), “Overcoming barriers to digital government: mapping the strategies of digital champions”, Government Information Quarterly • Luna-Reyes, L., Gil-Garcia, R., (2014), “Digital government transformation and internet portals: The co-evolution of technology, organizations, and institutions”, Government Information Quarterly |
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| Strategies and policies for ICT-enabled public administration overhaul (M) | ||
| Management of public-private partnerships (M) | ||
| Data-driven decision and policy-making (P) (M) | • Nam, Taewoo. “Do the right thing right! Understanding the hopes and hypes of data-based policy.” Government Information Quarterly 37.3 (2020): 101491. • Athey, Susan. “Beyond prediction: Using big data for policy problems.” Science 355.6324 (2017): 483-485. • Alexopoulos, Charalampos, et al. “How machine learning is changing e-government.” Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance. 2019. |
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| Smart Government (P) (M) | • Hujran, O., et al., (2023), “Examining the antecedents and outcomes of smart government usage: An integrated model”, Government Information Quarterly • Mettler, T., (2018), “The Road to Digital and Smart Government in Switzerland”, Swiss Public Administration • Anthopoulos, L. (2022), “Conceptualizing Smart Government: Interrelations and Reciprocities with Smart City”, Digital Government: Research and Practice |
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| Public value of digital platforms (M) | ||
| Digital Processes | Government as a platform (P) (B) | • O’Reilly, Tim. “Government as a Platform.” Innovations: Technology, Governance, Globalization 6.1 (2011): 13-40. • Thompson, Mark, and Will Venters. “Platform, or technology project? A spectrum of six strategic ‘plays’ from UK government IT initiatives and their implications for policy.” Government Information Quarterly 38.4 (2021): 101628. • Cordella, Antonio, and Andrea Paletti. “Government as a platform, orchestration, and public value creation: The Italian case.” Government Information Quarterly 36.4 (2019): 101409. • Hein, Andreas, et al. “Digital platform ecosystems.” Electronic Markets 30 (2020): 87-98. • Mukherjee, P., (2023), “Artificial Intelligence Based Smart Government Enterprise Architecture (AI-SGEA) Framework” • Krauze-Maślankowska, P. (2022), “Smart Government and Smart Citizens as a Smart Cities Building Blocks. A Survey”, EMCIS2021 |
| Government as a platform as a solution in crisis situations (B) | ||
| Automated Administrative Decision making (P) (M) | • Ranerup, Agneta, and Helle Zinner Henriksen. "Value positions viewed through the lens of automated decision-making: The case of social services." Government Information Quarterly 36.4 (2019): 101377. • van Noordt, Colin, and Gianluca Misuraca. "Artificial intelligence for the public sector: results of landscaping the use of AI in government across the European Union." Government Information Quarterly 39.3 (2022): 101714. • Loi, Michele, and Matthias Spielkamp. "Towards accountability in the use of artificial intelligence for public administrations." Proceedings of the 2021 AAAI/ACM Conference on AI, Ethics, and Society. 2021. • Waldman, Ari Ezra. "Power, process, and automated decision-making." Fordham L. Rev. 88 (2019): 613. • Wihlborg, Elin, Hannu Larsson, and Karin Hedström. "" The Computer Says No!"--A Case Study on Automated Decision-Making in Public Authorities." 2016 49th Hawaii International Conference on System Sciences (HICSS). IEEE, 2016. • Castets-Renard, Celine. "Accountability of algorithms in the GDPR and beyond: A European legal framework on automated decision-making." Fordham Intell. Prop. Media & Ent. LJ 30 (2019): 91. |
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| Digital Bureaucracy (P) (M) | • Aurélien Buffat (2015) Street-Level Bureaucracy and E-Government, Public Management Review, 17:1, 149-161, DOI: 10.1080/14719037.2013.771699 • Busch, P. A., & Henriksen, H. Z. (2018). Digital discretion: A systematic literature review of ICT and street-level discretion. Information Polity, 23(1), 3-28. • Algorithmic bureaucracy. Vogl, T., Seidelin, C., Ganesh, B., & Bright, J. (2019, June). Algorithmic bureaucracy. In Proceedings of the 20th Annual International Conference on Digital Government Research (pp. 148-153). • Bullock, J. B. (2019). Artificial intelligence, discretion, and bureaucracy. The American Review of Public Administration, 49(7), 751-761. |
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| Interorganizational processes | ||
| Digital Democracy | Elections (P) (B) | • Series on Digital State, Procivis (Costa Vayenas) https://www.procivis.ch/post/the-digital-state-part-1 , 2020 • Darmawan, Ikhsan. "E-voting adoption in many countries: A literature review." Asian Journal of Comparative Politics 6.4 (2021): 482-504. • Naranjo-Zolotov, Mijail, et al. "Continuous usage of e-participation: The role of the sense of virtual community." Government information quarterly 36.3 (2019): 536-545. • Gil de Zúñiga, Homero, and Trevor Diehl. "News finds me perception and democracy: Effects on political knowledge, political interest, and voting." New media & society 21.6 (2019): 1253-1271. • Tenove, Chris, et al. "Digital threats to democratic elections: how foreign actors use digital techniques to undermine democracy." (2018). |
| Digital Parliaments (B) | ||
| Digital Participation (P) (B) | • Sharma, Swapnil, et al. "Digital citizen empowerment: A systematic literature review of theories and development models." Information Technology for Development 28.4 (2022): 660-687. • Holzer, Marc, et al. "Restoring trust in government: The potential of digital citizen participaton." Frontiers of Public Administration 6 (2004): 6-23. • Bouzguenda, Islam, Chaham Alalouch, and Nadia Fava. "Towards smart sustainable cities: A review of the role digital citizen participation could play in advancing social sustainability." Sustainable Cities and Society 50 (2019): 101627. • Adnan, Mohammed, Masitah Ghazali, and Nur Zuraifah Syazrah Othman. "e-Participation within the Context of e-Government Initiatives: A comprehensive systematic review." Telematics and Informatics Reports (2022): 100015. |
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| Digital Politics (B) | ||
| Direct Digital Democracy (P) (M) | • Linder, Wolf, et al. "Direct democracy." Swiss democracy: Possible solutions to conflict in multicultural societies (2021): 119-165. • Berg, Sebastian, and Jeanette Hofmann. "Digital democracy." Internet Policy Review 10.4 (2021). • Amelin, Roman, Sergey Channov, and Tatyana Polyakova. "Direct democracy: prospects for the use of information technology." Digital Transformation and Global Society: First International Conference • Shahzad, Basit, and Jon Crowcroft. "Trustworthy electronic voting using adjusted blockchain technology." IEEE Access 7 (2019): 24477-24488. • Cheeseman, Nic, Gabrielle Lynch, and Justin Willis. "Digital dilemmas: The unintended consequences of election technology." Democratization 25.8 (2018): 1397-1418. |
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| Detection of and protection against misinformation and disinformation (for example, rumor control) (M) | ||
| Fluid Democracy (M) | ||
| Artificial Intelligence and its influence on elections (M) | ||
| Digital authoritarianism (cases like China, Russia, Iran) (P) (M) | • Rico, Jobany and Cousins, Karlene, “Information technologies and democracy in a closed society” (2019). AMCIS 2019 Proceedings. • Polyakova, Alina, and Chris Meserole. “Exporting digital authoritarianism: The Russian and Chinese models.” Policy Brief, Democracy and Disorder Series (2019): 1-22. • Ming-Tak Chew, Matthew, and Yi Wang. “How propagames work as a part of digital authoritarianism: an analysis of a popular Chinese propagame.” Media, Culture & Society 43.8 (2021): 1431-1448. • Dragu, Tiberiu, and Yonatan Lupu. “Digital authoritarianism and the future of human rights.” International Organization 75.4 (2021): 991-1017. • Morgus, Robert. “The spread of Russia’s digital authoritarianism.” Artificial Intelligence, China, Russia, and the Global Order/ed. Wright ND Maxwell Air Force Base: Air University Press (2019). |
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| Digital Services | One Stop and No Stop Government (P) (B) | • Brüggemeier, Martin, Lenk, Klaus, Bürokratieabbau im Verwaltungsvollzug: Better Regulation zwischen Go-Government und No-Government Reihe E-Government und die Erneuerung des öffentlichen Sektors, Band 12 2011, Nomos Verlagsgesellschaft mbH & Co. KG • Kohlborn, Thomas (2014): Quality assessment of service bundles for governmental one-stop portals: a literature review. Government Information Quarterly, 31(2), pp. 221-228. • Manuel Rey-Moreno, Cayetano Medina-Molina, Omnichannel strategy and the distribution of public services in Spain, Journal of Innovation & Knowledge, Volume 1, Issue 1, 2016, Pages 36-43, ISSN 2444-569X |
| Conversational government (P) (B) | • Androutsopoulou, A., et al. (2019), “Transforming the communication between citizens and government through AI-guided chatbots”, Government Information Quarterly 36, • Bellini, V., et al. (2020), “GUapp: A Conversational Agent for Job Recommendation for the Italian Public Administration”, Conference on Evolving and Adaptive Intelligent Systems • Bucher, A., Schenk, B., Schwabe G. (2023), „When Learning Turns To Surveillane – Using Pedagogical Agents in Organizations” • Lommatzsch, A. (2018), “A Next Generation Chatbot-Framework for the Public Administration”, Innovations for Community Services |
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| Crisis Information Management (P) (M) | • Scholl, Hans Jochen. "The Past Two Decades in Disaster Information Management: Academic Contributors and Topical Evolution." (2023). • Chatfield, Akemi Takeoka, Hans J. Jochen Scholl, and Uuf Brajawidagda. "Tsunami early warnings via Twitter in government: Net-savvy citizens' co-production of time-critical public information services." Government information quarterly 30.4 (2013): 377-386. • Yang, Ta-Kai, and Ming-Huei Hsieh. "Case analysis of capability deployment in crisis prevention and response." International Journal of Information Management 33.2 (2013): 408-412. • Nunamaker Jr, Jay F., E. Sue Weber, and Minder Chen. "Organizational crisis management systems: planning for intelligent action." Journal of management information systems 5.4 (1989): 7-32. |
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| Security: Policing and Emergency services with Drones (P) (M) | • Khan, Md. N. H., & Neustaedter, C. (2019). An Exploratory Study of the Use of Drones for Assisting Firefighters During Emergency Situations. Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems - CHI ’19, 1–14 • David Wyss, Teilautonome Multikopter zugunsten der Einsatzzentrale bei Raubüberfällen; Möglichkeiten und Herausforderungen von Drohnen als polizeiliches Einsatzmittel University of Zurich 2021 Master Thesis • Klauser, Francisco. "Policing with the drone: Towards an aerial geopolitics of security." Security Dialogue 53.2 (2022): 148-163. • López, Luis Bausá, et al. "DroneAlert: Autonomous drones for emergency response." Multi-Technology Positioning (2017): 303-321. • Boubeta-Puig, Juan, et al. “An autonomous UAV architecture for remote sensing and intelligent decision-making.” IEEE Internet Computing 22.3 (2018): 6-15. • Apvrille, Ludovic, Tullio Tanzi, and Jean-Luc Dugelay. "Autonomous drones for assisting rescue services within the context of natural disasters." 2014 XXXIth URSI General Assembly and Scientific Symposium (URSI GASS). IEEE, 2014. |
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| Digital technologies in crisis management (M) | ||
| Digital transformation of public entities through digital assistant such as autonomous drones. (M) |
